Your progress belongs with you

Privacy policy

Clockwork Conservatory by TrueSolutionsLLC

Updated October 21, 2026 · Applies to the 1.0 release candidate and this support website.

Information in the game

The current game does not collect or transmit personal information to us. It has no game accounts, advertising, analytics, tracking or game servers. Gameplay works offline. Optional purchases and restoration use Apple’s App Store.

Local progress and preferences

Your puzzle progress, room completion and sound, music and haptic preferences are stored on your device. A previous-save backup is also kept locally to help recover from a damaged save. We do not have access to these files. The app does not provide its own cloud sync; Apple’s device backup services may include app data according to your device settings. Deleting the app may delete its saved data.

Purchases through Apple

The upcoming trial edition offers a free download with an explicit seven-day, full-access trial and an optional one-time lifetime unlock (US base price $1.99; local App Store prices apply). No subscription or automatic charge follows the trial. Earlier testing builds may offer three free rooms instead. Apple processes the payment and handles billing information under its privacy policy. The game checks Apple-signed transaction history on your device to determine whether access is unlocked, restored or refunded and when the original trial ends. A locally stored last-observed date helps prevent the clock moving backwards from extending the trial. Restore and reinstall do not restart the trial. Your progress stays saved after the trial expires. We do not receive your payment card details or operate a purchase server. Buying and restoring require an internet connection.

Support requests

Support is available by email or through GitHub Issues. Email support uses your address and the information you voluntarily send to answer your request. Please send only the information needed to resolve the problem. If you choose to post a GitHub issue, your GitHub username and the information you submit are public. We use that information to respond to your request and investigate reported problems. Do not submit personal or sensitive information. If you need a public support post edited or removed, email support without repeating the sensitive information in public.

This website and GitHub

This static site is hosted by GitHub Pages. We do not add analytics scripts, advertising, tracking pixels, cookies or contact forms to these pages. GitHub may process technical information such as IP addresses and request logs when you visit, and account or submission information when you use GitHub Issues. GitHub handles that data under its privacy statement. Following external links takes you to services governed by their own policies.

Children

The current app does not request personal information from players of any age. Public GitHub support is a separate service subject to GitHub’s account requirements; children should ask a parent or guardian to contact support.

Changes and contact

We will update this page if the game’s data practices change, including before adding services that collect information. The effective date and applicable build above identify the current policy. For questions about this policy or a support-data deletion request, email support. You can also visit the support page.